Privacy Policy
At Go Air, we are committed to protecting your personal information and ensuring your privacy when you use our travel services, visit our website, or communicate with us in any way. This Privacy Policy outlines how we collect, use, store, and protect your data.
By using our website (www.goair.com.bd) or any of our services (such as flight booking, tour packages, hotel reservations, or visa processing), you agree to the terms of this policy.
1. Information We Collect
When you engage with our travel services, we may collect the following types of personal information:
- Full name, date of birth, gender
- Contact information (phone number, email, address)
- Passport and travel document details
- Travel preferences and destination choices
- Payment and billing details
- Communication history with our customer support team
- IP address and browser data (for website visitors)
2. How We Use Your Information
We use your information to:
- Process flight and hotel bookings
- Assist with visa applications and travel documentation
- Customize tour packages based on your preferences
- Communicate with you about your trip, offers, or changes
- Improve our website experience and customer service
- Comply with legal obligations
3. Data Security
We implement strict security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Your information is stored securely and only accessible to authorized personnel for the purpose of providing services.
4. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners or service providers (e.g., airlines, hotels, embassies, visa agents) when necessary to complete your booking or travel service.
We may also share data when required by law or legal processes.
5. Cookies and Website Tracking
Our website uses cookies to improve user experience, analyze site traffic, and offer personalized content. You can choose to accept or reject cookies through your browser settings.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your information
- Request deletion of your personal data (subject to legal limitations)
- Opt out of promotional emails at any time
To exercise these rights, please contact us at goairinternational@gmail.com.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those third-party sites. We encourage you to review their privacy policies before providing any information.
8. Changes to This Policy
Go Air reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions, concerns, or requests related to our Privacy Policy or data protection practices, please reach out to:📍 H-8, R-4, Block-F, Banani, Dhaka-1213
📞 +880 1577-009129
📧 goairinternational@gmail.com
🌐 www.goair.com.bd
